Last updated: October 15, 2026
Texas Elevator Solutions (“we,” “us,” “our”) installs and services home elevators, stairlifts and related accessibility equipment in Dallas–Fort Worth and North Texas. This page explains what information we collect when you use txelevatorsolutions.com, call us, or ask for an estimate, and how we use it.
Information we collect
- Information you give us. When you fill out a form or call us, we collect what you share, such as your name, phone number, email address, property address and details about your project.
- Phone calls. We use a call-tracking service, so the phone numbers shown on this website may be tracking numbers that forward to our office. Calls to these numbers may be recorded and transcribed for quality and to follow up on your request.
- Website usage. Like most websites, we use cookies and similar tools (including Google Analytics and Google Ads) to understand how visitors find and use the site, such as pages viewed, the device and browser used, and the ad or search that brought you here.
- Spam protection. Our forms use Google reCAPTCHA to block automated spam. Google’s Privacy Policy and Terms apply to it.
How we use your information
- To respond to your questions, schedule site visits and prepare estimates
- To install, service and support your equipment
- To measure which advertising and website pages bring in customers, so we can improve them
- To keep the website secure and prevent spam or fraud
- To meet legal, permitting and inspection requirements
How we share it
We do not sell your personal information. We share it only with service providers that help us run the business (for example our call-tracking, analytics, advertising, email and customer-management tools), with equipment manufacturers or inspectors when a project requires it, or when the law requires us to.
Your choices
- You can block or delete cookies in your browser settings. You can opt out of Google Analytics with Google’s browser add-on and manage ad personalization at Google Ad Settings.
- You can ask us to review, correct or delete the personal information we hold about you by calling us at (469) 647-9469.
How long we keep it
We keep project and customer records for as long as we need them to service your equipment, honor warranties and meet legal requirements. Inquiries that do not become projects are deleted or anonymized when they are no longer needed.
Security
We use reasonable safeguards to protect your information, but no website or electronic storage is completely secure.
Children
This website is not meant for children under 13, and we do not knowingly collect their information.
Changes and contact
We may update this policy from time to time, and the date at the top will change when we do. Questions? Call Texas Elevator Solutions at (469) 647-9469.